On Mon, Jun 25, 2001 at 01:19:27PM -0400, Anita wrote:
> This was the response I received from RR regarding our duplicate
> problems....
>
> -------- Original Message --------
> Subject: Re: Multiple Messages, take two
> Date: Sun, 24 Jun 2001 12:45:57 -0400
> From: "Road Runner Security [KMH]" <abuse@rr.com>
> To: Anita <jb2@tampabay.rr.com>
>
> Hello,
>
> Road Runner has received your e-mail message regarding an alleged
> incident
> of abuse.
>
> To the best of our knowledge, the incident that was the basis of your
> complaint was neither posted by an individual using the Road Runner
> system,
> nor is it in any way related to the Road Runner system or content
> maintained by Road Runner. Consequently, Road Runner is not the proper
> entity to contact because we are not in a position to take any action.
>
> If you wish to pursue the matter, you may want to contact the person
> responsible for the incident, or the Internet Service Provider through
> which the incident occurred.
>
Duh.
We didn't originate the email, so it's not our problem. You just gotta
love that crisp, customer-oriented kind of viewpoint.
I think maybe these guys don't get that they're an ISP now.
Paul
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