Success! Re: [SLUG] DSL on different OSes

From: Russell Hires (rhires@earthlink.net)
Date: Thu Jul 31 2003 - 23:50:38 EDT


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This is great! I unplugged the modem for about 10 minutes (being impatient
like I am :-) and plugged it back in, and voila! I'm back on.

Now...to answer another question about my setup.

DSL --> eth0 (machine*) eth1 ---> ethernet hub and rest of network
*main linux box, which is the router and firewall
I've got a couple of 68k macs that I play w/ from time to time.
Also, I plugged the modem into my Quadra 700's Nubus Ethernet Card, and was
able to get an IP address, etc...so....after having read this explanation I
tried to reset my dsl modem....poof! It works!

Russell

On Thursday 31 July 2003 16:33 pm, cpace@tampabay.rr.com wrote:
> I have a couple of points to add to this. I worked
> for RR Tech Support for over a year and a half and
> had to deal with multiple issues concerning this and
> in some cases its something on the RR side, other
> times it is not. Here are two things to note and it
> should help in diagnosing the issue.
>
> The cable modem actually requests for an IP from the
> router and then marries the MAC address of the NIC
> to the IP address that it is assigned. If you
> decide to plug a different PC/device with a
> different MAC address there is a highly probable
> chance it will not work due to the IP address
> already being assigned to the previous MAC. The
> modem knows that you are only allowed to have X
> number of IP addresses (where X is how many are
> allowed according to the terms of your service) and
> the modem will not give out anymore. There is also
> a condition where the router still believes that the
> modem is still using the IP address and that the
> lease has not expired, therefore it will not issue
> another one. This condition occurs on the network
> and basically keeps you from receiving a new IP
> until A) the lease expires (usually 24hr duration)
> or B) the router forgets your modem exists.
>
> If the IP is bound by MAC and you switch devices
> just power down the modem for about 2 mins and bring
> back up. This in effect should clear the modems
> cache and allow the new device. If, on the other
> hand, the router believes you have the IP then it
> gets a little trickier. You will need to leave the
> modem powered down for approximately 4hrs and then
> power back up and should work correctly. The reason
> for the 4hrs is due to the router flushing one of
> its internal cache tables (this is what was told to
> me by a router tech). The routers update modem
> cache tables every 4 hours and if there is no
> response from the modem it will forget it even
> exists. When the modem is powered back on, the
> router will believe it is a new device and reassign
> all IP's. This is why when you leave your modem off
> for over 4 hours your IP will sometimes change.
>
> One more thing that I have verified both over the
> phone and actually physically in front of the box is
> Windows XP. There is a condition that exists where
> WinXP absolutely refuses to pull an IP address. I
> have encountered this on 4 different occasions and
> verified that it is definately something within
> WindowsXP. On 2 of the systems I booted to Knoppix
> and pulled an IP all day long. On the phone with a
> customer who told me I was lying I asked if he had
> another system we could try and he said he had his
> current system dual booted with XP and 2000. I had
> him boot to 2000 and worked perfectly fine, booted
> to XP and still refused to pull an IP so just be
> aware that if they are on WinXP there is a
> possibility they could be encountering this issue.
> It will eventually pull an IP address which leads me
> to wonder if this may have something to do with a
> possible error in lease duration or something.
> Since there is no access to their source code I
> guess none of us will ever know.
>
> I'm no expert on anything, these are just
> observations and issues I and others have personally
> experienced. Hope some of this helps.
>
>
> Pace
>
> ----- Original Message -----
> From: "Timothy L. Jones" <tim@timjones.com>
> Date: Thursday, July 31, 2003 12:43 pm
> Subject: Re: [SLUG] DSL on different OSes
>
> > It is THEIR problem! I just saw these exact same symptoms on
> > Monday on my
> > sister-in-law's computer, but (get this) it was Road Runner that
> > gave me this
> > nonsense, not VZ.
> >
> > Let me explain - her MB and CPU got fried 2 months ago (on an
> > Emachines
> > T2460), and she has been fighting with Best Buy to get it fixed
> > under
> > warranty. Despite being a new machine, they just would not honor
> > it. So she
> > finally brought it to me. I put in the new MB and CPU, had to re-
> > install XP
> > (Microsoft didn't approve the install ID that was generated by the
> > old
> > installation on the new MB). I did all this at my house, meaning
> > it grabbed
> > a 10.0.0.x address from my firewall's DHCP server. I downloaded
> > all the
> > Win32 OSS goodies (Open Office, Mozilla, etc), tightened a few
> > things (what
> > little I know about Windoze anymore - I never use it myself
> > anymore), and
> > make a 10G Debian partition too (for my sanity). So, I sent it
> > home to her,
> > figuring she would just plug it in and it would "just work".
> >
> > But it didn't... I went to HER house, and looked around. The
> > symptoms were
> > the same under Linux and WinXP: packets were being sent and
> > received by the
> > network interface (an all-in-one MB), yet there were no
> > DHCPOFFERS. There
> > was about 200 unsolicited bytes/second being received, but I had
> > not
> > installed a packet sniffer, so I could not tell what these packets
> > were. And
> > of course, with the interface lacking an IP address, I could not
> > download one
> > either. So I give up, tell her it is RoadRunner network, and she
> > calls them,
> > and of course is told to reboot, reinstall, get rid of Linux, get
> > a new
> > ethernet card, all of which is totally BS.
> >
> > The next day, she called to tell me that her computer now had an
> > IP address of
> > 169.254.45.121, with the same 255.255.0.0 netmask. Knowing that
> > IP addresses
> > have to come from SOMEWHERE under DHCP, I knew for sure something
> > was wrong
> > with RR's network. I could not get over there on that day, so I
> > didn't get
> > to look at it any further.
> >
> > But the THIRD day, I hear a report from her that everything is
> > WORKING...
> > DHCP, DNS, fast downloads, all the Windoze virusware working. And
> > I had not
> > even been there, and no one else had been at her computer.
> >
> > The troubling thing for me, is that you said you're on VZ DSL.
> > The problem I
> > saw was on RoadRunner (Temple Terrace area).
> >
> > tlj
> >
> > El Mié 30 Jul 2003 09:50 PM, Russell Hires escribió:
> > > Hello all...
> > >
> > > I'm having trouble w/ my Verizon DSL at the moment.
> >
> > Interestingly, when I
> >
> > > called tech support, they ultimately told me that I have a hardware
> > > problem, probably w/ my ethernet card. Okay. I don't believe it,
> >
> > since I
> >
> > > can connect to my other Macs via this ethernet card while in the
> >
> > Mac OS,
> >
> > > although I can't connect via dhcp to the rest of the world. Part
> >
> > of the
> >
> > > troubleshooting relating to this included me going to my Mac OS
> >
> > TCP/IP> control panel, and looking at the IP info that it
> > presents: IP, Subnet,
> >
> > > router. Since mine isn't working, I get an IP of 169.254.x.x.
> >
> > The subnet is
> >
> > > 255.255.0.0, and no router. They tell me that this is an
> >
> > indication that my
> >
> > > ethernet card is messed up.
> > >
> > > What has this to do with Linux? I figure that since I have more
> >
> > tools> available to me in Linux, I should be able to get this same
> > information> (and more), in Linux, but I don't have a clue about
> > how to go about it,
> >
> > > beyond the usual ifconfig command, and using a utility like pump.
> > >
> > > Anybody got any ideas?
> > >
> > > Russell
> >
> > -------------------------------------------------------------------
> > ----
> > This list is provided as an unmoderated internet service by Networked
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> > posted are those of the author and do not necessarily reflect the
> > official policy or position of NKS or any of its employees.
>
> -----------------------------------------------------------------------
> This list is provided as an unmoderated internet service by Networked
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- --
Linux -- the OS for the Renaissance Man
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