wchast@utilpart.com wrote:
>Maureen wrote:
>
>
>>Our calls all come in through Verizon. They all are pretty much the
>>same.
>>
>>The EIN number is up top with the ESN number
>>the callers number is on the main screen with the address.
>>Below that are the reccomendations as to what area it is, for the
>>city's of just county for fire, rescue, and so/police.
>>
>>With cell phones there is a number at the top, just below the ESN,
>>that is called CPN (cell phone number). most show up there. Some,
>>like at&t show up on the main screen.
>>
>>Anyway just above the recommedations is the are for LAT, LONG, and two
>>other bits that I don't remember off hand. I am off the next two days
>>but will get a snap of the screen and send it to you. I might be able
>>to find out which format they are actually using.
>>
>>And of course it would have to be able to go into our existing
>>database of calls. All lines are taped, so any verbal conversation
>>is already on file. I have no idea what verizon does with there
>>screen captures but our CAD is separate and we dump the calls into
>>our system, where it is automatically entered into our database but
>>the issued control number.
>>I will see what I can find out and send it off to you. Moe
>>
>>
>
>What I, and I feel that Ronan is probably of the same idea, would like
>to see is the raw datastream as it comes to your application, that is
>what we need to see in order to figure out how to best handle it. The
>screens are processed by your app. and would demand that screen scrapes
>be done and it gets messy. If you can get a copy of the data as it comes
>in to your app that would be what we want to see.
>
>
>
>Chuck Hast
>-------------------------------------------------------------------------
>To paraphrase my flight instructor;
>"the only dumb question is the one you DID NOT ask resulting in my going
>out and having to identify your bits and pieces in the midst of torn
>and twisted metal."
>
>
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I'll see what I can do for you. Moe
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