Re: [SLUG] Still getting multiple messages

From: Robert Haeckl (rhaeckl@tampabay.rr.com)
Date: Sat Jun 23 2001 - 13:49:41 EDT


Just got off the phone with RR "technical". After explaining the
problem about their server, the "technical" rep told me to email
abuse@tampabay.rr.com . Again, after explaining to her that this wasn't
abuse, that many of their clients are having the same problem, she tells
me that this is the only way to get the appropriate people to work on
their mail servers. She encouraged me to have all people experiencing
the same problem to send an email to that address and explain the
problem. I'm very reluctant to give out the domain name of the email
source to this address because they may not look into it thoroughly and
check their servers properly (and jump to conclusions like blacklist
it). I told her this would be a very_bad_thing to do. She assured me
that this wouldn't happen but ... Anybody know someone who works on the
RR servers before I send in the complaint about their servers?

-Robert

Robert Haeckl wrote:
>
> I think this is a RoadRunner problem. All of the "received from"
> headers are the same on the duplicates but there is a header "X-UIDL:
> <TIMESTAMP@flmss01.tampabay.rr.com>" that has a different timestamp on
> each duplicate. It is the last header listed when you show the entire
> header. I believe this is added by a RR server, perhaps the pop-server.
>
> I'm still getting several dupes - will call RR again today.
>
> -Robert
>
> Bpreece wrote:
> >
> > I do not know what is happening but the messages is still regenerating.
> > I deleted 64 more of them today.
> >
> > same ones as usuall.
> > all same times same headers etc.



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